Return Policy
Our return policy ensures that items are returned in their original condition, unaltered, and unused, maintaining their full sellable state as received from us or our agents. Specifically:
- Shoes must be returned in pristine, brand-new condition, free from any damage.
- All items must be accompanied by their original packaging, box, or dust-cover, along with intact brand and product labels/tags/instructions.
- Any provided authenticity cards should be included in the return.
- Swimwear returns require the original hygiene liner to remain attached.
- Returns must be accompanied by the original Order confirmation.
- Please be aware that beauty items, grooming items, underwear, and earrings are non-returnable.
Return Policy:
- Returns accepted within 1 day.
- Replacement available within 2 days.
Shipping and Delivery:
- A shipping fee of 30 SAR applies to returns.
- Delivery fee for replacements is 28 SAR.